Client Services

Clear help, before and after your order.

We can help before you buy, while managing an order, and after delivery.

Contact Flux

Choose the channel that suits the question.

Client Services is available daily from 9:30 a.m. to 6:00 p.m. Pacific.

01

Chat

Use site chat for a short question when the chat button is available.

Chat availability is shown by the chat button. When chat is offline, leave a message or use the form below.

03

Phone

For questions better handled by voice, call the staffed Client Services line.

The phone line is staffed daily from 9:30 a.m. to 6:00 p.m. Pacific.

+1 650-642-1571

Send a message

Tell us what you need.

Choose a help topic and share the relevant product or order details. Client Services will follow up using your preferred contact method when possible.

Flux currently delivers to eligible street addresses in the contiguous 48 states and Washington, D.C.

Information submitted through this form is used by Grand Smooth Global LLC, operating Flux Studio, to review and respond to your request.

Do not submit payment card details, account passwords, or other sensitive authentication information.

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